Chinese New Year goes to the grassroots, high-speed rail takeaway brother： I’m waiting for you here
CCTV NewsOrder a delicious takeaway on the way home. This is a new choice for many passengers who take the high-speed rail home this Spring Festival. Passengers can eat a hot meal as soon as possible on the high-speed rail, which is inseparable from the hard work of the takeaway brother. Today’s Chinese New Year is going to the grassroots level, and we will get to know a few high-speed rail takeout brothers together.
High-speed rail delivery guy, I’m waiting for you here.
In recent years, in order to make the passenger’s journey experience better, the railway catering service system has been fully upgraded. Now on the high-speed rail, passengers can choose from four different sizes of packed lunches, ranging from 15 yuan to 88 yuan. The addition of takeaway also allows passengers to add more personalized choices in the process of taking the high-speed rail.
This year’s ****** Festival travel, passengers who take high-speed trains can eat the same delicious food as outside as long as they place an order through the 12306 s**tware one hour in advance. On the way home, Mr. Wang, who took the high-speed rail G33 from ******* to his hometown in Nanchang for the Chinese New Year, ordered two takeaways for himself and his friends.
Hu Yinping, high-speed rail delivery staff of Jinan West Railway Station
At ten o’clock in the morning, the takeaway distribution center and franchise restaurant of Jinan West Railway Station received Mr. Wang’s order at the same time. Hu Yinping, who is in charge of takeaway sorting and dispatching, told reporters that there were more than 20 orders for the G33 train today.
From 11:00 noon to 2:00 pm every day, it is the peak period for ordering food.
In order to ensure the freshness of takeaway ingredients and the effectiveness of delivery, all takeaway merchants in Jinan West Railway Station have stores on the platform, which is convenient for delivering meals to the catering center as soon as possible.
Jinan South Railway Station High-speed Railway Takeaway Restaurant
After the steaming rice and noodles are packed, they will be delivered to the distribution center in a minute. During the Spring Festival travel period, Jinan West Railway Station passes more than 200 high-speed trains every day, and the largest takeaway order volume can reach 800 or 900 orders.
The arrival time of the 300-kilometer-per-hour high-speed rail is very short, two or three minutes long, and only one minute short. A few seconds of delay can make passengers miss the delicious food.
Therefore, all meals must be delivered to the distribution center 30 minutes before the train arrives. Then the catering center will accurately pack each meal into the incubator marked with the train logo.
The double pressure of efficiency and precision allows Hu Yinping to memorize the arrival time of each train.
Xin Xupeng, high-speed rail delivery staff of Jinan West Railway Station
If Hu Yinping is the brain of the distribution center, then Xin Xupeng, who just turned 20 this year, is the hands and feet of the distribution center. Every time a meal is delivered, it must be checked several times, for fear of a mistake, and the takeaway will be taken "thousands of miles away".
The negative impact of making a mistake is not just that passengers can’t eat hot meals. On average, he shuttles between distribution centers and platforms 40 or 50 times a day and talks to reporters about the experience of being complained by passengers.
Due to the short stop time, only people can wait for the train, not the car. Therefore, before each train arrives at the station, Xin Xupeng must arrive at the platform a few minutes in advance with a takeaway box weighing more than 20 catties. The time of the high-speed rail is calculated by seconds, but once the rain and snow weather causes a large area of delays, the courier brothers have another job to help passengers refund the order.
Every day at noon was the busiest time for Xin Xupeng. During the peak period of food delivery, he had to make seven or eight trips within two hours, and twenty or thirty trips throughout the day. Without taking a break, Xin Xupeng continued to rush back to the distribution center non-stop to pick up food for the passengers on the next train.
Jinan West Railway Station high-speed rail delivery staff
In Jinan West Railway Station, there are 11 other brothers like Xin Xupeng outside. After working hard, there is a private game between them, which is to see who walks the most steps every day.
The passengers ate on time, but Xin Xupeng and his colleagues ate almost nothing, and even a box lunch was scored several times before they could finish it. In their eyes, all this didn’t seem to be that important.